Refund Policy

Brixor is a subscription software product. You can cancel a subscription to stop future renewals. Refund requests are reviewed for billing errors, duplicate charges, accidental renewal concerns, service access issues, and situations where applicable law requires a refund.

If a trial is offered, use the trial period to evaluate the product before a paid subscription begins. Trial length, billing date, and plan details are shown during checkout or account setup.

You can cancel from account settings or by contacting support. Cancellation stops future renewals. Depending on plan settings, access may continue through the end of the current billing period.

Refunds are not guaranteed for normal subscription usage, but we review reasonable requests. If you believe you were charged in error, contact support@brixor.ai with the account email, charge date, amount, and a short explanation.

Please contact support before opening a bank dispute so we can investigate quickly. If a chargeback is opened, account access may be paused while the payment processor reviews the dispute.

Billing and refund questions can be sent to support@brixor.ai.